Shipping & Delivery Policy

We are proud to offer fast and reliable delivery across the United Kingdom.

Shipping Location

All orders are dispatched from our UK-based warehouse, ensuring quicker delivery and no unexpected customs fees.

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Order Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

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Delivery Time (United Kingdom)

Estimated delivery time:
3–7 business days

Please note that delivery times are estimates and may vary slightly during peak periods.

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Shipping Costs

• 🇬🇧 Free UK Delivery

There are no hidden fees or additional customs charges.

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Order Tracking

All orders include full tracking.
Tracking details will be sent to your email once your order has been dispatched.

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Incorrect Address

Please ensure your delivery details are correct before placing your order.
We cannot be responsible for orders shipped to incorrectly provided addresses.

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Customer Support

If you have any questions about your order, please contact us at:

📧 support@petlifyshop.com

We’re always happy to help.